Shipping & Returns
*Miow Shoes & Bags is not responsible for any products wish may arrive after Christmas via free shipping
Australia, New Zealand, A.S.E.A.N
|STANDARD SHIPPING 2-4 WEEKS||$10||
|EXPRESS 3-5 WORKING DAYS||$10||$15||$20||$35||$45||$65|
|Other countries||STANDARD SHIPPING 2-4 WEEKS||$15||$15||
|EXPRESS 3-5 WORKING DAYS||$15||$20||$25||$35||$45||$65|
ASEAN Countries: Singapore, Malaysia, Indonesia, Thailand, Phillipines, Vietnam, Cambodia, East Timor, Laos, Myanmar, Brunei
* ALL INDONESIA - FREE SHIPPING
Your MIOW item is custom made to order; we are keen to start working on it immediately and
it will be ready for shipping in 5 to 10 working days.
Please add 3 to 8 days for delivery via Express Mail Service depending on country.
This is a door-to-door service and a tracking number will be advised once shipped.
Subsequently we can use DHL or UPS if you have an account or need quicker delivery.
Charges will apply.
Once an item has been shipped, Miow is not held responsible for deliveries but will help with
tracking of item upon request.
Please contact us if you have any special requests, we will try our best to comply.
We want you to love your purchase.
If, for any reason, you are not happy, please email us at firstname.lastname@example.org with a photo describing your purchase.
We will accept returns for a refund excluding shipping to the original method of payment within 14 days of receiving your item.
Shipping of returns will be paid by customer and received in new condition prior to refund.
We can exchange a product for the same item in a different size or color.
You will be responsible for expenses in returning your item to us and for re-shipping the replacement product to you.
Please note, the item you return must be in as-new condition.
If you were sent the wrong item, Miow will bare all costs in re-sending the correct item.
CUSTOM TAX, TARIFFS AND ANY OTHER IMPORT COSTS ARE SOLE RESONSIBLITY OF THE RECIPIENT
Duties and taxes are determined by the customs agency within the destination country.
Although charges are not always incurred, assessment of duties and taxes will be based on the value of the order and the tax-free threshold, if it exists, for goods imported into the destination country. Payment of any duties and taxes is the responsibility of the recipient, and these fees are collected at the time of delivery.
More information can be obtained by contacting your local customs office.
Please feel free to contact us with any questions or requests.